Therapy that continues between appointments

Key OT Connect is Key OT Services' structured therapy model and secure platform — designed to help participants and their support network understand, implement and track therapy strategies in everyday life, not just during a session.

Make a Referral

Connected by Consent

Role-based access and secure communication keep the participant at the centre while giving each authorised person the information relevant to their role.

Designed for Access

Voice, video, visual guidance and offline capability help therapy remain usable when literacy, communication or connectivity creates barriers. Planned and validated language options will support clearer, culturally relevant communication.

Evidence Between Sessions

Check-ins and feedback capture progress, barriers and real-world implementation—creating clearer evidence of what is changing and what is needed next.

Understand What Matters

The OT begins by understanding the person, their routines, environment, priorities and the supports already around them.

Create a Shared Plan

Understand What Matters

The participant and OT agree on goals, practical strategies, actions and how the right people will contribute.

Use Therapy in Everyday Life

Strategies and activities are used in the home, community, workplace or other settings relevant to the person.

Review and Adapt

Use Therapy in Everyday Life

The OT considers what is happening in practice, adjusts the therapy plan and identifies the next clinical steps.

Participant App

Support Coordinator Portal

Participant App

View goals and priorities, access activities and resources, complete check-ins, use voice responses where available and message the OT securely.

Guardian Portal

Support Coordinator Portal

Participant App

View relevant therapy priorities, progress, barriers, reports and agreed actions, with access reflecting consent and decision-making arrangements.

Support Coordinator Portal

Follow therapy progress and barriers and access relevant information supporting plan implementation and review preparation.

Support Worker Portal

Family and Carer Access

Support Coordinator Portal

See the practical strategies and actions relevant to their role, then record what was tried, what worked and what prevented implementation.

Family and Carer Access

View relevant guidance, resources and actions so strategies can be supported consistently across everyday environments.

Clinician Portal

Family and Carer Access

Plan therapy, allocate actions, review check-ins and feedback, communicate securely and track meaningful change over time.

Therapy that continues between appointments

Connected by Consent

Designed for Access

Evidence Between Sessions

Understand What Matters

Understand What Matters

Understand What Matters

Create a Shared Plan

Understand What Matters

Understand What Matters

Use Therapy in Everyday Life

Use Therapy in Everyday Life

Use Therapy in Everyday Life

Review and Adapt

Use Therapy in Everyday Life

Use Therapy in Everyday Life

Who Key OT Connect Is Designed For

Participant App

Support Coordinator Portal

Participant App

Guardian Portal

Support Coordinator Portal

Participant App

Support Coordinator Portal

Support Coordinator Portal

Support Coordinator Portal

Support Worker Portal

Family and Carer Access

Support Coordinator Portal

Family and Carer Access

Family and Carer Access

Family and Carer Access

Clinician Portal

Family and Carer Access

Family and Carer Access

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